At Manish Enterprises, we are committed to providing premium quality organic seeds, roots, leaves, and spices. Since we deal in bulk agricultural commodities, standard consumer retail return rules do not apply. This Refund Policy outlines our return, cancellation, and exchange parameters for B2B wholesale consignments.
Any concerns regarding shipping damages, net weight shortages, or product quality discrepancies must be reported to our Neemuch headquarters within **7 business days** of the consignment's delivery to the destination specified in the invoice. All claims must be accompanied by:
Once a claim is registered, our quality inspection board will evaluate the sample logs. If the discrepancy is found valid and caused prior to pickup from our warehouse, Manish Enterprises will offer to either replace the damaged portion or issue credit notes towards future purchases. No refunds or replacements will be offered for goods that have been altered, blended, packaged, or stored incorrectly after pickup.
Once bulk agricultural procurement begins or processing/cleaning contracts are signed for an order, the purchase order cannot be canceled. Minor cancellation terms may be negotiated on custom batches before cleaning runs begin, subject to raw material reservation fees.
The buyer is responsible for shipping costs for returning sample portions or verified damaged batches unless a mutual agreement specifies otherwise. Initial shipping fees, logistics levies, and customs clearance charges are non-refundable.
For filing claims, resolving transaction disputes, or reporting quality variances, please securesly connect with us through our official obfuscated contact links or call us directly at our listed telephone channels.
